Privacy Policy

1. Introduction

DIY Event Hire is committed to protecting your privacy and handling your personal information with care. This policy explains how we collect, use, and safeguard your data when you visit our website or contact us for our services.

2. Information We Collect

We may collect the following information when you contact us or use our services:

Name
Email address
Phone number
Event details (such as date, location, and items required)
Delivery or pickup information (if applicable)
Any other information you choose to share with us

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations
Process and manage bookings and rentals
Communicate with you بشأن your event, delivery, and returns
Provide customer support
Improve our services and customer experience
Send updates or promotional messages (only if you consent)

4. Payments

DIY Event Hire does not process payments through this website.
All payment arrangements are handled offline via direct communication, and we do not collect or store your payment details on this site.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal data.
We may share your information only when necessary with:

Delivery or logistics partners to fulfill your order
Service providers assisting in business operations
Legal authorities if required by law

6. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

7. Cookies

Our website may use cookies to enhance your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings if you prefer.

8. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications at any time

9. Data Retention

We retain your information only for as long as necessary to provide our services and meet legal or business obligations.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: ybabalola@yahoo.co.uk
📞 Phone/WhatsApp: 07447574595